Search

COVID-19 update: Read Statement.

Support & FAQ

Still not sure if we’ve answered your question?Send us an email at customersupport@forumstore.com

Return Policy

You may return most products within thirty (30) days of the purchase date for a full refund, in the original, complete retail packaging and with a copy of the receipt. Please ensure that items are unworn, unwashed, and undamaged. Note: All returned items must be unaltered and include any original packaging, including all tags the item came with. Excludes all bathing suits, underwear (bottoms only), gift cards, service vouchers or subscriptions. We reserve the right to refuse returns that show unreasonable wear, misuse, or damage. The refund will be applied to the original payment method used or Forum store Gift Card.

Gift Receipts: Customers returning an item with only a Gift Receipt may choose to exchange the item (and receive the credit balance, if any, on a Forum store Gift Card), return the item and receive the original purchase value on a Forum store Gift Card, or return the item and have the refund issued to the original purchaser.

Privacy: During checkout, we may request your name and email address to complete our records and help locate a transaction in the event of a future return. Forum will keep this information secure in accordance with our privacy policy and will not use it for additional marketing purposes. If you have any questions you may review the privacy policy at: https://forumstore.com/legal/consumer or contact us via email privacy@b8ta.com.

Partner Support

Please visit partner support for questions related to your partnership.